We’ve brought together answers to some of the questions people have before they visit us at Johnstown Castle Estate, Museum & Gardens.
Planning Your Visit
How do I book a guided tour?
You can book a tour, for you or your group, via our online booking portal here. Alternatively, you can arrange a booking via phone or email (see our contact page). Please note that phone and email bookings are not finalised until you have received your official booking confirmation.
Do I have to book a ticket online in advance?
No, booking in advance is not essential. However, we recommend booking for group visits or at peak times (school holidays, bank holidays, and Saturdays). You can book advance tickets via our ticket portal.
Can I book a ticket on the day?
Booking on arrival is fine, though we cannot guarantee availability of guided tours.
How do I book a group visit?
For further information on group bookings please visit our bookings page. To make a booking please call or email all contact details are available on the contact us page.
I am a member of the Irish Heritage Trust, Do I need to book a ticket to join a guided tour?
If you are a member of the Irish Heritage Trust simply check in at reception to join a guided tour you do not need to book a seperate ticket.
I have just purchased membership but don’t yet have my membership number/card. How do I gain free access to Irish Heritage Trust properties?
You should receive you Irish Heritage Trust Membership upon signup. However if you are having any kind of issues with your mambership please ask a member of staff at reception.
I can’t find or download my e-ticket/booking confirmation
Please confirm the email address entered is correct. If the email is not correct please contact us and we can alter the booking on the system.
Can I change the date/time of my booking?
Within your e-ticket/booking confirmation email, you will find an option to reschedule your visit.
I have lost my Irish Heritage Trust Membership card.
If you have lost your Irish Heritage Trust membership card please contact reception if still on site. If you are off site you can call in to have a new card printed or contact us via phone or email
Who owns Johnstown Castle?
Johnstown Castle Estate, Museum and Gardens are cared for and managed by the Irish Heritage Trust, a not-for-profit heritage organisation. Ownership of the Castle and grounds remain with Teagasc.
Making a Booking
Do I need to pre-book a castle tour/ if so, how do I do it?
Yes. Spaces on tours are limited so we do ask that you book in advance. You can book your tickets here.
Is there a garden only ticket?
Our general admission ticket includes access to the gardens and the Irish Agricultural Museum.
Do you accept carers cards?
Yes, a carers discount can be availed of on production of a valid carers card.
Do you cater for school tours?
Yes, we are happy to welcome school students. Please contact us directly for information and rates. 053 918 4671.