Terms & Conditions

Membership T&Cs

  • Your membership is with the Irish Heritage Trust CLG (IHT). IHT membership entitles you to visit the grounds and main properties free of charge. The three Irish heritage Trust properties are Johnstown Castle Estate, Museum and Gardens, Fota House, Arboretum and Gardens and Strokestown Park and the National Famine Museum.
  • Your Membership is valid for one year from the date of issuance.
  • Members must bring their membership card to gain access to the site for each visit.
  • Membership entitles any guests you bring to 20% off the price of a daily ticket. (You must be present on the day of the visit for this discount to apply).
  • Your ticket is non-transferable and must never be passed on to another individual (who is not entitled to use it). Regular routine checks will be carried out and misused cards may be confiscated.
  • Family membership is capped at €150. It includes two adults plus dependent children living at the same address Children and dependents must accompanied by the named card holder for each visit.
  • A charge of €5 will be made for lost / replacement cards.
  • Children under 8 are permitted to use bicycles/scooters. Motorized toys are not permitted.
  • Dogs are permitted in the gardens provided that they are kept on a short lead and dog waste is cleared up by owners.
  • The Irish Heritage Trust reserve the right to change the membership pass benefits and prices at any time without prior notice.
  • No liability is accepted by the Irish Heritage Trust for loss or injury at any of our Properties.
  • The Irish Heritage Trust reserves the right to alter or change these terms without notice

Castle Tour Terms & Conditions

  • Please arrive at least 15 minutes before your scheduled tour time to allow time for check in.
  • Walking time from the visitor centre to the castle is approximately 5 minutes.
  • The tour takes approximately 75 minutes.
  • Dogs are not permitted inside the castle, unless they are a service dog.
  • Food and beverages are not permitted inside the castle.
  • The Castle is fully accessible.
  • Please note that the tour may not be suitable for children under 10.
  • Tickets booked for Castle Tours are non-refundable, but may be moved with suitable prior notice and at the discretion of the company.

Daily Entry to Gardens and Museum and Johnstown Castle Events.

  • Tickets booked for daily admission are non-refundable, but can be moved with suitable prior notice.
  • Tickets booked for paid ticketed events are non-refundable.

In exceptional circumstances it may be necessary at times to change the details or itinerary of the event or of a Booking. The Company reserves the right to make reasonable alterations to any Booking made. In that event the Company will inform the Customer as soon as reasonably possible. This does not affect your statutory rights.

  • Tickets for events are non-refundable and not for re-sale by third parties.
  • Please take careful note of your date and time booked, as your event may be a while away and it’s easy to forget or mix up dates.

Changes to a Service

In exceptional circumstances it may be necessary at times to change the details or itinerary of the event or of a Booking. The Company reserves the right to make reasonable alterations to any Booking made. In that event the Company will inform the Customer as soon as reasonably possible. This does not affect your statutory rights.

Dog Policy

All dogs must be kept under effectual control. In addition, the Control of Dogs Regulations 1998 places additional controls on the following specific breeds of dogs:

  • American Pit Bull Terrier
  • English Bull Terrier
  • Staffordshire Bull Terrier
  • Bull Mastiff
  • Doberman Pinscher
  • German Shepherd (Alsatian)
  • Rhodesian Ridgeback
  • Rottweiler
  • Japanese Akita
  • Japanese Tosa
  • every dog of the type commonly known as a Ban Dog (or Bandog)

While in a public place, these dogs, or strains and crosses thereof, must be kept on a strong short lead (only up to 2 metres long) by a person over 16 years of age who is capable of controlling them. Each dog must be securely muzzled also.

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